Terms & Conditions

This section deals with conditions relating to the sale of products by Russett Jones.

1. Our Contract
When you place an order to purchase a product from the Russett Jones website, we will send you an e-mail confirming receipt of your order and containing the details of your order (the “Russett Jones Confirmation E-mail”). Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we’ve dispatched that product to you (the “Russett Jones Order Despatch Confirmation E-mail”). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.

2. Protecting Your Security
When you send us your order, we may run some checks on it before it is fulfilled. These checks may include, without limitation, validating your name, address and other personal information supplied by you during the ordering process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. This is done only to confirm your identity. No credit check is performed and your credit rating will not be affected. All information provided by you will be processed in accordance with Directive 95/46/EC on the protection of individuals with regard to the processing of personal data and on the free movement of such data. Contact Us Russettjones@gmail.com

3. Returns
Products purchased from us are covered by our 30 days returns policy. Details of this policy and how to exercise it are provided in the Returns Information.

4. Pricing and Availability
As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable. We may offer you an alternative product or you may cancel your order and we will notify you of such cancellation. We will charge your credit or debit card when we process your order. Availability information for the products on the Russett Jones website are listed on each item’s detail page. Beyond what we say on that page, we cannot be more specific about availability. As we process your order, we will inform you by e-mail if any items you order turn out to be unavailable.

5. Delivery
For delivery charges and times please review our Delivery Information